To the editor:
I had heard the United Airlines had finally gotten their act together. By 2011, I had had so many bad experiences with them I wasn?t the least bit surprised when they over hauled their customer service standards. It was about time. They had just assaulted a man who refused to give up his seat.
Fair enough, I thought, it is time to give them a break: they noticed they needed to improve and made the necessary adjustments.
Then I hear, just recently, that they instituted a new program for their employees. Instead of giving each employee bonuses on a regular basis, they are now going to have them enter a lottery where one lucky employee receives a grand prize for having drawn the lucky number: a car, a trip to the bahamas, etc., etc.
I just can?t believe it. It is like one huge sucker punch to their employees. Take a chance on a big prize and give up the regular income of a bonus. How naive would you have to be?
About as naive as the millions of Americans who spend their hard earned money on lotteries for a chance to win millions of dollars or a chance to lose their hard earned money on a weekly, monthly, or yearly basis.
If lottery players took all the money they were going to spend over a lifetime and put it in a compound interest account, they could definitely have over $1 million, not just a million-to-one chance to win more money than they would know what to do with.
I do not mean to be sarcastic or cynical, but our instant gratification culture has motivated this latest gambit by the United Airlines executive branch. They obviously will save money in the long run and their employees, looking for immediate gratification, will lose money
We need to remember life in this country when people worked hard, saved their money and catered only to their needs, not their wants. It is part of what made America great in the past.
- Jim Turner, Fairfield